Privacy Policy

Last updated: January 2025

PT WIPIN TECH GROUP through OnlineGift platform is committed to protecting the privacy and security of your personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information when using our services.

Our Commitment: Your data belongs to you. We will not sell, rent, or share your personal data with third parties for marketing purposes without your consent.

1. Information We Collect

1.1 Information You Provide

When you register and use OnlineGift services, we collect:

📝 Account Registration Data:

  • Full Name
  • Email address
  • Phone Number
  • Password (encrypted)

🎁 Gift Website Data:

  • Gift recipient name
  • Messages/greetings you write
  • Photos and videos you upload
  • Selected theme and template information
  • Custom URL you choose

1.2 Payment Information

We use Midtrans as our payment gateway. Your payment data (credit cards, bank accounts, e-wallets) is processed directly by Midtrans and not stored on our servers. We only receive payment confirmation information from Midtrans.

1.3 Technical Information

Automatically, we collect:

  • IP address
  • Browser type and device
  • Operating system
  • Pages visited and visit duration
  • Platform access time

2. How We Use Your Information

We use the collected information to:

✅ Service Provision

  • • Create and publish gift websites
  • • Process payments
  • • Send important notifications
  • • Provide customer support

🔧 Service Improvement

  • • Analyze platform usage
  • • Identify and fix bugs
  • • Develop new features
  • • Improve user experience

🔒 Security

  • • Prevent fraud and abuse
  • • Protect from illegal activities
  • • Verify user identity
  • • Maintain platform security

📧 Communication

  • • Send order confirmations
  • • Website status updates
  • • Active period expiry reminders
  • • Other important information

3. Data Sharing with Third Parties

❌ We will NOT:

  • Sell your personal data to anyone
  • Share your gift website content for marketing
  • Use your photos/videos without permission
  • Sell or share templates to third parties

🔒 Template Protection

All 36 templates we provide are original works of PT WIPIN TECH GROUP and are protected intellectual property. These templates are NOT FOR SALE and can only be used through the OnlineGift platform. Users are strictly prohibited from copying, reselling, or distributing templates in any form. For complete details, see the "Intellectual Property Protection" section in Terms & Conditions.

✅ We ONLY Share Data With:

🏦 Midtrans (Payment Gateway)

To process your payments securely. Midtrans has its own Privacy Policy and complies with PCI-DSS regulations.

⚖️ Authorities

If required by law or to protect the rights, property, or safety of PT WIPIN TECH GROUP, our users, or the public.

4. Data Storage and Retention

📦 Where is Data Stored?

All data is stored on servers located in Indonesia with high security protocols. We use SSL/TLS encryption to protect data transmission.

⏳ How Long is Data Stored?

  • Account Data: As long as your account is active
  • Gift Website Data: Until active period ends, then automatically deleted
  • Photo & Video Uploads: Automatically deleted when website expires
  • Transaction Logs: Stored for 5 years for tax purposes

5. Your Rights Over Personal Data

In accordance with Indonesian data protection regulations, you have the right to:

🔍 Access

Request a copy of personal data we hold about you

✏️ Correction

Update or correct inaccurate data

🗑️ Deletion

Request deletion of your personal data (under certain conditions)

⛔ Restriction

Restrict processing of your personal data

How to Exercise Your Rights: Send request to admin@onlinegift.id with subject "Data Privacy Request". We will respond within a maximum of 14 business days.

6. Data Security

We implement technical and organizational security measures to protect your data:

SSL/TLS Encryption

All data transmitted with encryption

Secure Servers

Hosted in ISO-certified data centers

Regular Backup

Data backed up regularly

⚠️ Note: Although we implement high security standards, no system is 100% secure. You are also responsible for maintaining the confidentiality of your password and account information.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

Essential Cookies

Required for website to function properly (login session, etc.)

Analytics Cookies

Help us understand how users interact with the platform

You can set your browser to reject cookies, but some features may not function optimally.

8. Children's Privacy

Our service is intended for users aged 18 and above. We do not knowingly collect personal information from children under 18. If you are a parent and know that your child has provided personal information to us, please contact us immediately so we can delete that data.

9. Privacy Policy Changes

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. Significant changes will be notified via email or platform notifications. The "Last updated" date at the top of this page indicates when the policy was last revised.